Threat Level: green Handler on Duty: Didier Stevens

SANS ISC: - Internet Security | DShield SANS ISC InfoSec Forums

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Quoting :

Though users are becoming victim of fake tech support scammer, to overcome this situation users should:

•Hang-up the call if they say that they are from tech support and they have found threat or virus on your PC
•If you find any type of infection then it is recommended that you must show up your PC to someone you know. Someone means person whom you know personally.

Recently, I have found that Ivan Kwiatkowski – a security researcher whose parent’s PC (which was just 30 minutes older) got infected with Zeus Malware. When he calls tech support for help they insisted him to pay money in order to install software that will automatically fix the computer problems. But remember the Ivan Kwiatkowski is a security expert. Find out how he tricked tech support scammer to install ransomware on their PC -

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